Problem? Answers are here!

Common Errors

  • Don't wait for an email with your W#.
    Create your user name and password now. Click Step 2 at Fill in Birthday and Social Security number. Click Continue. Take note of username and copy temporary password with mouse. Continue to change temporary password. Return to to register for classes.
  • Getting an error telling you "Incorrect Registration Credentials"?
    You need to be admitted to WSU as a Concurrent Enrollment student for the term in which you are trying to register. If trying to register for a Fall 2019 class, you should have selected Fall 2019 as your start term in your application. If you selected the incorrect term on your application, you will need to return to step 1 and fill out a new application. Please call Admissions at 801-626-6743, option 5, to find out how to proceed.
  • Getting "Failed to Register CRN"?

    If one of the following is preventing your registration:

    • Course registration status rules not defined
    • registration is outside of registration period
    • Section status prohibits registration for section
    • Registration status does not permit registration status

    Please check your admission type on your email from Admissions. You must be a Concurrent Enrollment student and your start term must be the term in which you are trying to register (Spring 2019, Fall 2019, etc). If you selected the incorrect term on your application, you will need to return to step 1 and fill out a new application. Please call Admissions at 801-626-6743, option 5, to find out how to proceed.

    Also, make sure your English or Math 1050 pre-requisites have been recorded at the admissions office. Call admissions at 801-626-6743, option 5 for help.

  • Getting an error about "Prerequisite and Test Score"?
    Records of ACT score have not been received. Please have your high school submit transcripts to admission office. Please address this issue with your counselor before attempting to register again.
  • ACT tests score error
    Records of ACT score have not been received. Please have your high school submit transcripts to admission office.

FAQs for Students

  • What is Concurrent Enrollment and how does it work?
    Concurrent Enrollment allows you to earn college credit while you complete required high school credit. One CE class can give you credit toward high school graduation as well as university general education. You may even be able to take enough concurrent credit to satisfy general education requirements at any public college or university in Utah, all before you finish high school, by fulfilling the courses required for a Letter of Completion. Talk to your high school counselor for more information about the specific courses your school offers toward a Letter of Completion.

    Because CE courses count for credit in two ways, the grade you earn in your high school course will automatically be reflected on your college transcript. That can be somewhat intimidating, but rest assured that our Weber State Concurrent Enrollment instructors are wonderful, and they have been well-trained to help you understand the material and succeed in the course.

    Ready to give it a shot? Proceed to Step 1, your one-time application to Weber State University at Go Wildcats!
  • How can I check to see if I'm registered?
    Log into the eWeber portal and search “schedule.” If you see all of your CE courses on it, you are officially registered through the university.
  • What are my grading options for CE classes?
    Utah statute governing Concurrent Enrollment specifies that CE students must earn a letter grade, A-E, in their CE courses. The grading options for standard WSU students, such as CR/NC, do not apply to CE students.
  • What if I get a bad grade?
    Unfortunately, there is nothing you can do if you have already earned a low grade in a CE course. It will be reflected on your university transcript. However, if you are currently enrolled in a CE class and are concerned that your grade will be low, make sure you know the deadline to drop or withdraw from the course.
  • How can I drop or withdraw from a CE class?
    If you realize you need to drop or withdraw from a CE class, you will not only drop with your high school registrar but also through your school’s CTE representative. You can also call our office to complete that process.
  • What are the consequences if I drop or withdraw from a CE class?
    If you realize a CE class is not working for you, you can drop it within a certain window (see dates here) without penalty. The course will not show on your university transcript and you will receive a partial refund for tuition. If you miss the drop date, you can still withdraw within a certain window, as noted on the deadline calendar. You will receive a “W” on your university transcript and no refund for tuition.
  • How can I see my CE final grades?
    Login to the eWeber portal and search “transcript.” Your unofficial transcript will show your CE grades.
  • How do I transfer my credits?
    You will need to request that your transcript be sent to the school of your choice. Follow directions here.
  • Can I retake a CE class in high school?
    No, but you may retake the course in college.
  • What's the deadline? (To register/drop/withdraw)
    You can find deadlines for registration, drops, and withdrawals in our calendar.
  • Why can't I register for classes this fall?
    Registration for fall semester opens mid-August; if you’re getting an error message, it’s because you are trying to register outside of the registration window.
  • Why isn't my CE course showing up on my transcript?
    You probably forgot to register for the course. You may have admitted to the university and paid your $30 application fee, but you may not have followed up and registered for the course through the university portal and paid your $5 per credit hour. Without registering for the college course, you cannot receive the college credit.
  • I know I paid my $30/ What's the difference between admission and registration?
    You know you paid for something, yet your instructor may tell you that you are not registered for the CE course. You probably went through the first step to enrolling in CE, which is submitting an application for admission to Weber State and paying your $30 application fee. After you get admitted, though, you still need to register for the course(s) through the Weber system, not just through your high school counseling office. Register here.
  • How do I get a Wildcard?
    If you are currently registered for CE, you can use your Wildcard to access events on campus. Note that if the only course you register for is a year-long course at your school, the Wildcard will only work fall semester (not spring). To get your Wildcard, fill out the Informed Consent Agreement and return it to the WSU Admissions Office or WSU Enrollment Services.
  • What do I do if my birthday or social security number is incorrect on my application?
    Call the Admissions office at 801-626-6743.
  • How do I get an international PIN number?
    If you need an International PIN number (you don’t have a social security number), email from your email address that you used for your application. In your email, include your name and birthdate and ask to get your International PIN number. The university will only communicate with you through that email address, so make sure you check your email for a response.
  • Do I need a W# to register for CE classes?
    No. After admitting to the university, you can request a username/password using just your birthdate and social security number. Once you have that username/password, you can go into the eWeber portal to register for your CE courses.

FAQs for Site Reps & Schools

  • What is required of my CE teachers?
    Teachers have a set of standards they are expected to meet as Concurrent Enrollment instructors. They must meet all program deadlines and follow all WSU policies. They must also assist in coordinating an annual classroom visit by the WSU department liaison to ensure university accreditation standards are being met. Teachers must attend the annual professional development session and any additional departmental professional development sessions.

    Teachers MUST confirm student registration and verify accuracy of WSU class rosters often. They must also enter final grades (A-E) for all students within three working days after the final exam date.

    Each department may have additional expectations for their instructors. Specific department qualifications/expectations can be found on under “Courses.”

    General CE Instructor expectations are outlined in this CE Handbook
  • Where do I find the list of teacher qualifications for each CE class?
    Go to and browse in “Courses” to find details (including instructor qualifications) for each CE course offered at Weber.
  • My teachers were approved last year; do I need to have them apply again?
    Yes, teachers must apply through MyCE by Jan 31st every year, even if it’s a repeat course. We need the approval process because it keeps our numbers accurate and our departments updated for trainings and course materials.
  • What's the minimum GPA students need for GenEd CE classes? For CTE classes?
    Students need a 3.0 GPA to take General Education Concurrent Enrollment courses. Students taking Career and Technical Education (CTE) defined courses may enroll with a 2.0 GPA.
  • What's the deadline to enroll/drop/withdraw?
    Check out our calendar.
  • What's the deadline for final grades?
    Final grades must be submitted online in the eWeber portal for all CE classes three working days after the date of the final exam. Missing grades on the USBE and USBR reports could affect future allocations.

    The following grades are unacceptable for Concurrent Enrollment courses: I - Incomplete and UW - Unofficial Withdrawal
  • What's the deadline for Exception to Policy (ETP) forms?
    Exception to Policy forms for missed registration are due by October 1 for Fall semester and March 1 for Spring Semester. Acceptance of ETP request is not guaranteed and students are only allowed one (1) ETP form their entire high school career.

    Exception to Policy forms for missed withdraws or drops are due by the end of the high school semester. Acceptance of ETP request is not guaranteed and students are only allowed one (1) ETP from their entire high school career.
  • What's the late registration fee?
    Registering for a CE course after the deadline will carry a $40 late fee. Deadlines listed on the calendar.
  • How do I submit a course proposal for a new instructor?
    Site reps will need to submit course proposals for new instructors (whether they are newly hired or existing faculty who have not taught CE before) using MyCE. Reps will need to collect the instructor’s resume and transcripts as well as their course syllabus, which should be created from the template attached to the course description (in the “Courses” section) in MyCE. Once the site rep submits on behalf of a new instructor, the course will move through the approval process, which culminates with the new instructor getting their own account in MyCE.
  • What is required for existing teachers’ course proposals?
    If teachers are already in MyCE with a current resume and transcript, all that is required for each new year’s course proposal is the course syllabus for the upcoming year (using syllabus templates established by each department, found linked to individual courses in the “Courses” tab).
  • How do I request a brand-new CE course?
    If you want to offer a course for Concurrent Enrollment that is not currently offered by Weber State, start by contacting us to find the appropriate alignment between the high school course and university course. Once determined, that alignment needs to be documented and explained in detail. These new course requests are due by November 1 for courses to be offered the following school year.
  • How do we submit a grade change for a student?
    The instructor must email from their WSU faculty email account requesting the grade change. The student’s name, W#, the course information and the correct grade must be included. A separate email must be sent for each individual student if submitting more than one grade change.
  • How do I know if an Exception to Policy is appropriate, and how do I fill it out?
    An Exception to Policy is appropriate for a student whose circumstances are outside of their control, but which cause the student’s performance or attendance in the CE class to suffer. If you feel your student’s situation falls under this exception, submit an Exception to Policy (with the student’s signature), and we will consider it. All Exceptions to Policy are reviewed on a case-by-case basis.

    For a late registration: Explain that the student did not register within the designated registration window. Get the student’s signature.

    For late drops due to illness: Explain the circumstances, include signed medical documentation, and get the student’s signature.

    For a student who moved away from the school/district: Try to get the student’s signature prior to his/her departure from the school.
  • Can I fill out a syllabus template for my instructor(s)?
    No, please have your instructors do their own syllabus so that they are entirely familiar with its contents. Verify that the syllabus the instructor has submitted is the most recent version available (templates located in “Courses” in MyCE).

FAQs for Teachers

  • How do I check rolls?
    Login to your eWeber portal, go to “Faculty Dashboard,” and select your course. From that menu, choose “Summary class list.” You can also find your list of students in your WSU Canvas course, also accessed from the eWeber portal. If you notice a discrepancy between your WSU rolls and your high school rolls, please work with those students and your site rep to rectify the problem.
  • How often should I check rolls?
    You should check rolls at the end of your first week to make sure that the students showing up to class are ALL on the roster. You should also verify that there are no extra students on the WSU roster who are not showing up to class. These discrepancies can be resolved quickly if you check your rolls early and continue to cross-reference your school’s attendance sheet until all discrepancies are resolved.
  • I was approved to teach last year; do I have to apply again?
    Yes. Our course approval system requires new proposals each year for multiple reasons, like allowing departments to keep track of their CE teachers, giving us estimates of how many courses and sections will be offered, and most importantly, allowing you to get a CRN issued for your course so that students can register and earn credit. Please fill out a course proposal on MyCE with your syllabus updated for the upcoming school year by Jan 31st.
  • How do I activate tuition benefits?
    As a CE instructor, you can receive tuition benefits to pay for your own undergraduate courses. You can use tuition benefits for graduate courses, but you will be responsible for the difference in tuition cost. Benefits may be applied during the semester you are teaching or the semester immediately following your course. To activate your tuition benefits, email us with your W#, your CRNs from the semester you would like to use, and the specific class you are registering for. Note that all requests for tuition benefits must be in writing and must be made during the semester for which you are requesting benefits. Deadlines for tuition waiver requests may apply as WSU conditions dictate.
  • How do I receive my Wildcard?
    Email us to ask for a signed Wildcard Request Form. Take the completed form to the Student Union building to obtain your card. Note: this benefit is for instructors only, not family members. The card will only be active during semesters you are teaching. The process must be repeated to reactivate your card each semester.
  • How do I submit a grade change for a student?
    Email from your WSU faculty email account requesting the grade change. The student’s name, W#, the course information and the correct grade must be included. A separate email must be sent for each individual student if submitting more than one grade change.
  • How do I enter final grades?
    Log into your eWeber portal and search “faculty dashboard.” From that app, you will see a link to “Submit Final Grades.” DO NOT enter a grade for a student who did not complete your class, and DO NOT enter a grade of “UW” for anyone. If you notice a student in your final grades list who dropped your class, leave their grade empty and contact your site rep to help you begin an Exception to Policy. If you use the WSU Canvas course available to you for every CE class you teach, you can submit grades directly from the Canvas grade book to the WSU Banner system.
  • What’s the attendance/absence policy for CE classes?
    Each university department has their own policy regarding an acceptable number of absences per course, and each course syllabus explains the attendance policy. If the specific department you teach with does not include an absence policy within the syllabus you are welcome to add one. The WSU Concurrent Enrollment office can only support you if policies are written in your syllabus. Please make certain your students are aware of the policy at the beginning of your course and before it concludes.
  • Can I hand out my own disclosure instead of the department syllabus I submitted to you?
    No; you must hand out to your students the syllabus designed by your academic department which you submitted for approval to teach CE. You can add your school-specific or teacher-specific policies to that department syllabus, but you may not subtract anything.
  • What do I do if a student requests an accommodation related to either disability, religion, or discriminatory harassment/misconduct?
    Sometimes students will ask you for an accommodation, either by that specific name or by some other name with the same effect. Weber State University's Office of Affirmative Action/Equal Opportunity can provide assistance and answer questions at or 801-626-6240 (or 6239). Basic guidance is available here.