Certified Quality Manager (CQM)

MFET4550 2 30
Description:
This course provides advanced study in all aspects of the application of quality principles to a production environment. The course will involve case study and application of quality theory. Students should have a broad knowledge of organization structure and planning, quality techniques, customer satisfaction and focus, project management and human resource management. This course also helps prepare the student for the Certified Quality Manager (CQM) examination.
Objectives:
  • Understand quality standards, ISO standards, and total quality management
  • Perform organizational assessment
  • Review project management and continuous improvement
  • Review human resource management, customer satisfaction and focus

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