Effective Business Writing

PD-COM07 Non-credit course 32
Description:
As a supervisor or middle manager, you must be fluent in business writing. Your business contacts need clear, concise, complete messages. Break away from “quill pen” business phrases and use today’s direct style. Keep your readers in mind and don’t stray from your writing’s purpose.
Objectives:
  • Send and file electronic messages
  • Choose appropriate message formats
  • Build effective sentences into logical paragraphs
  • Use the “you” approach
  • Employ nondiscriminatory language
  • Plan, draft, revise, format and proof-read
  • Convey routine information, persuade readers, deliver bad news
  • Strengthen your short reports and proposals
  • Write resumes, cover letters, thank-you letters
  • Prepare and conduct job interviews
  • Evaluate presentations: written, oral, electronic
  • Master organization techniques

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