Secret Shopper

PD-CUS20 Non-credit course 0
Description:
WSU will work with your organization in developing a script to determine how effectively your customer service personnel are representing your organization. We can provide both English-and Spanish-speaking “shoppers.” After the “shop” we can design customized training programs to address specific issues identified in the evaluation.

Request This Course for Custom Training

Fill out our form and a Program Administrator from the WSU Professional Development team will get in touch with you to discuss your organization’s needs.


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