ISO 9000 : 2000 Transition

PD-PRO01 Non-credit course 16
Are your customers delighted or even satisfied with the products and services your organization provides? In today’s competitive market, it is critical to understand the customer’s needs and direct all operations to meet or exceed their expectations. Learn how the ISO 9000:2000 changes can help focus your organization on your customers. Whether your organization is already ISO registered, plans to do so in the future, or just wants to be more customer focused, this program will benefit your company. This two-day course helps you understand changes created in the revision of the 1994 edition to the 2000 edition.
  • Understand the differences between ISO 9001:2000 and ISO 9001:1994
  • Assess the impact and understand the tools needed to manage the transition within your organization
  • Identify gaps and resource requirements for the transition
  • Learn through a hands-on activities to produce analysis, documentation and practices
  • Implement changes in ways that are most efficient, least disruptive, and most cost effective

Request This Course for Custom Training

Fill out our form and a Program Administrator from the WSU Professional Development team will get in touch with you to discuss your organization’s needs.