Student Consumer Complaints

  1. ​Students who have a complaint against Weber State University should first file a complaint with the institution. If Weber State University does not resolve the complaint, students may file a complaint with the Utah Board of Regents at The Board of Regents will only consider complaints that were previously unresolved by the institution and may refer a complaint to another agency for investigation.

  2. Students who have complaints against the college/university relating to fraud, false advertising, or other deceptive practices can file a complaint with the Utah Division of Consumer Protection, 160 East 300 East, 2nd Floor, Salt Lake City, UT 84111, Telephone No. 801-530-6601, Toll Free in Utah at 1-800-721-SAFE or online at In addition, students involved with distance and correspondence education can file a complaint with their state’s enforcement authority.*

  3. Students who have complaints relating to issues that are covered by the student code of conduct should follow the institution’s process for filing a complaint. The student code of conduct is found at Students who have complaints relating to the college/university’s quality of education or other issues appropriate for its accrediting body to consider, can file a complaint with the Northwest Commission on Colleges and Universities at

Copies of documents describing the college/university’s accreditation and state approval are available for review upon request.

State Regulators/Student Consumer Complaints

AlabamaTivoli NashDepartment of Postsecondary for out-of-state institutions are referred to the Alabama Department of Postsecondary Education (ADPE) for response. Use this email link
AlabamaElizabeth FrenchDepartment of Postsecondary link is for in-state institutions in Alabama.
AlaskaKierke KussartCommission on Postsecondary 
ArizonaKeith BlanchardState Board of Private Postsecondary 
ArkansasICAC CoordinatorDepartment of Higher - appendix j (student grievance procedure)To contact the Arkansas State Board of Private Career Education:
California California Department of Consumer Affairs Consumer Information as of 7/29/2019.
ColoradoHeather DeLangeCommission on Higher  
ColoradoMary KanalyDivision of Private Occupational 
ConneticutPatricia SantoroDepartment of Higher 
DCDorothy ThomasOffice of the State Superintendent of  
DelawareJohn W. ColletteDepartment of Higher Delaware Department of Education will investigate complaints. Such complaints must be in writing and verified by the signature of the person making the complaint. Oral, anonymous or unsigned complaints will not be investigated. Until the web site is functional, please write or call for more information. The Delaware Department of Education; Teacher and Administrator Quality; John W. Collette Resource Center; 35 Commerce Way; Dover, DE 19904. The Delaware Department of Education phone number is 302-857-3388.
FloridaAmy LefsteadCommission for Independent 
GeorgiaCorinna RobinsonNonpublic 
Hawaii Office of Consumer 
IdahoValerie FenskePrivate College & Proprietary Schools 
IllinoisRichard TapiaBoard of Higher 
IndianaRoss MillerDirector of State contact the Indiana Commission on Proprietary Education:
IowaCarolyn SmallIowa College Student Aid 
KansasCrystal PuderbaughBoard of 
KentuckySarah LevyCouncil on Postsecondary 
LouisianaLarry TremblayBoard of online programs with no clinicals or practicums available.
MaineHarry OsgoodDepartment of shall be addressed in writing to the Maine Department of Education, Office of Higher Education, Augusta, Maine, 04333, with specific facts and allegations and signed by the complainant. The school shall be notified of any complaints which are to be investigated. For more information, please contact Harry W. Osgood, Higher Education Specialist, Maine Department of Education, Augusta, Maine 04333, 207-624-6846.
MarylandShawna Acker-BallMaryland Higher Education 
MassachusettsAngela ColettaDepartment of Higher contact the Massachusetts Department of Higher Education:
MichiganMichael BeamishDepartment of Licensing and Regulatory,4601,7-154-35299_61343_35395_35396---,00.html 
MinnesotaGeorge RoedlerOffice of Higher 
MississippiKim VerneuilleMIssissippi Commission on College on Proprietary School/College Registration:
MissouriLeroy WadeDepartment of Higher 
MontanaCompliance AgentOffice of the Commissioner, Montana University 
NebraskaKathleen FimpleCoordinating Commission for Postsecondary Department of Education, Private Postsecondary Career Schools:
NevadaKelly WuestCommission on Postsecondary 
New HampshireMacKay EdwardHigher Education 
New JerseyEric TaylorOffice of the Secretary of High of Labor and Workforce Development, Center for Occupational Employment Information:
New MexicoDiane Vigil-HayesHigher Education 
New YorkCarole YatesOffice of College and University Professions degrees that require professional licensing in New York are not available.
North Carolina Terrence ScarboroughUniversity of North Carolina Board of 
North DakotaTanya SpilovoyNorth Dakota University 
OhioMatt ExlineBoard of Board of Career College and Schools:
OklahomaNora Ann HouseState Regents for Higher Form is available by request to the OBPVS Staff, but is not required. Unless a safety or other issue requiring an in-person investigation is alleged, a "Student," complaint will be accepted and sent to the institution for a response that may then be forwarded to the complainant for further input. Nora Ann House, Director, 3700 N. Classen Blvd., Ste. 250, Oklahoma City, OK 73118, phone 405/528-3370, FAX 405/528-3366,
OregonJuan Baez-ArevaloOffice of Degree 
PennsylvaniaPatricia LandisDepartment of 
Rhode IslandDeanna VelletriOffice of Higher 
South CarolinaRenea EshlemanCommission on Higher,familiesmilitary/learningaboutcollege/consumerinformation.aspx 
South DakotaSecretary of StateSouth Dakota Attorney  
TennesseeShauna JenningsHigher Education - under comsumer services 
TexasWilliam FranzTexas Higher Education Coordinating Not regulated in Texas under Chapter 132 of the Texas Education Code
UtahMarla WinegarDivision of Consumer 
VermontCassandra RyanAgency of  
VirginiaSylvia Rosa-CasanovaState Council of Higher 
WashingtonKaren OelschlagerStudent Achievement 
West VirginiaMark StotlerHigher Education Policy 
WisconsinDavid DiesEducational Approval 
Wyoming Elaine MarcesDepartment of